This policy describes what we collect, why we use it, who may receive it, and the controls available to you. It applies to the DaioLabs company website and services that expressly link here.
1. Scope and who we are
This policy explains how DaioLabs FZCO (“DaioLabs,” “we,” “us”) handles personal information when you visit daiolabs.com, contact us, apply for a role, subscribe to lab updates, or use a product that links to this policy.
A product-specific notice or signed agreement may supplement this policy. Where its terms differ, the more specific notice applies to that product or relationship.
2. Information we collect
We collect information you choose to provide, including your name, work email, organization, role, inquiry, application materials, and communication history.
Our website may also receive limited technical data such as IP address, browser and device type, approximate region, requested pages, timestamps, referral source, and security events. Product telemetry, if applicable, is described in the relevant product notice.
3. How we use information
We process information to:
- respond to inquiries and manage business relationships;
- operate, secure, troubleshoot, and improve our site and products;
- evaluate partnership, venture, and employment opportunities;
- send requested updates and manage subscription preferences;
- comply with law and protect our rights, users, and systems.
We do not sell personal information or use contact submissions to train general-purpose AI models.
4. Legal bases
Depending on your location and our relationship, processing may rely on your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in running and securing an applied research and product business. You may withdraw consent at any time without affecting prior processing.
5. How information is shared
We may share information with carefully selected providers that support hosting, security, communications, analytics, and business operations. They may process information only under our instructions and appropriate contractual safeguards.
We may also disclose information when required by law, to prevent harm or misuse, or in connection with a merger, financing, acquisition, or transfer of assets. We do not share personal data with data brokers.
6. AI systems and product data
Some DaioLabs products may use machine-learning providers or models to process user-directed inputs. The applicable product interface, notice, or contract will identify material data handling terms, retention controls, and available operator settings.
Do not submit confidential, regulated, or sensitive personal information unless the product documentation or your agreement expressly permits it.
7. Retention
We keep information only for as long as reasonably necessary for the purpose collected, including legitimate operational, security, legal, and recordkeeping needs. Retention periods vary by data type and relationship. We delete or de-identify information when it is no longer required.
8. Security and international transfers
We use administrative, technical, and organizational measures proportionate to the nature of the information. No network or storage system can be guaranteed completely secure.
DaioLabs is based in the United Arab Emirates and may use providers in other countries. Where required, we use recognized contractual or legal safeguards for international transfers.
9. Your choices and rights
Subject to local law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, or object to certain processing. You may unsubscribe from non-transactional emails using the link in the message.
Send requests to privacy@daiolabs.com. We may verify your identity before completing a request and will respond within the period required by applicable law.
10. Cookies and browser controls
We use essential browser storage for functions such as theme preference and security. If we introduce non-essential analytics or advertising technologies, we will provide any consent controls required by applicable law. You can also manage storage through your browser settings.
11. Children
Our website and products are directed to businesses and adults and are not intended for children under 16. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.
12. Changes and contact
We may update this policy as our products or legal obligations evolve. We will post the revised version here, update the effective date, and provide additional notice where a change is material.
Privacy questions and rights requests: privacy@daiolabs.com
DaioLabs FZCO, Dubai, United Arab Emirates.